Sold products have a manufacturer's conventional warranty and, for final consumers, a 24-month statutory warranty for defects in conformity. 

However, we remind you that you will have to provide sufficient evidence regarding the lack of conformity of the product with the contracted if it is manifested after 6 months after the delivery of the product. 

It is understood that the products are in conformity with the contract provided that (i) conform to the description made by us and possess the qualities that we have presented in this Web, (ii) are suitable for the uses to which the products of the same one are ordinarily destined. Type and (iii) present the usual quality and performance of a product of the same type that is founded to be expected.

This guarantee is reserved for the consumer, a natural person, who acts for purposes other than the business or professional activity developed. In the event of a defect in conformity, Ibiza Store will reestablish the conformity of the product by repairing/replacing or reducing the price, or, where appropriate, at its discretion or, the termination of the contract, as well as the reimbursement costs.

If you receive a damaged product or in a bad state, we will replace that article by one in perfect condition and collect at the same time the defective, or in your case, at the discretion of Ibiza Store, we will repair it, once repaired will be returned by Mail or Courier. In both cases, you must send the defective product to the address indicated. Return costs will be paid by Ibiza Store.

In the event that, for any reason, the Ibiza Store company could not deliver to its client a product under guarantee (reinstated or replaced), it may return the total amount paid or replace the product with another of similar or superior characteristics. If the application of the guarantees provides for the return of the product, the goods must be returned by the purchaser in their original confection together with all parts thereof.

The warranty is invalid if the product has been tampered with by unauthorized personnel, if the defects have been determined by negligence or misuse of the purchaser, transportation, blows, falls, moisture, chemicals or other causes not dependent on defects of manufacture or production.